Customer Service

Have last minute questions or not sure where to meet? Connect with our friendly staff.

Not sure where you are meeting your tour?

Check your email confirmation, allow 15min or call us

tel: (403) 760-5007

Make a Reservation

North America Toll-Free


tel: 1 (877) 565-9372

Our Banff Store Location

Sundance Mall, 215 Banff Ave
(right across the road from the Info Centre)

tel: (403) 760-7629

Reservations & General Enquiries

Phone Locally: (403) 760-5007
North America Toll Free: 1 (877) 565-9372
United Kingdom Toll Free: 0800-520-0904
Fax Locally: (403) 760 7651
PO Box 1566
Banff  AB  T1L 1B3

Open Hours: 7:30am until 9:00pm daily

Contact Us

Downtown Banff Store

Sundance Mall
215 Banff Avenue

Head Office

147 Eagle Crescent
Banff, Alberta