Customer Service

Have last minute questions or not sure where to meet? Connect with our friendly staff.

Not sure where you are meeting your tour?

Check your email confirmation, allow 15min or call us

tel: (403) 760-5007

Make a Reservation Toll Free

North America

tel: 1 (877) 565-9372

United Kingdom

tel: 0 800-520-0904

Chat Online

With Our Agents in Banff
(click on the yellow chat icon)

Visit Us In Person

Sundance Mall, 215 Banff Ave
(right across the road from the Info Centre)

Reservations & General Enquiries

Phone Locally: (403) 760-5007
North America Toll Free: 1 (877) 565-9372
United Kingdom Toll Free: 0800-520-0904
email: reservations@banfftours.com
Fax Locally: (403) 760 7651
PO Box 1566
Banff  AB  T1L 1B5
Canada

Open Hours: 8:00am until 6:00pm daily

Private, Custom & Group Bookings

Want to do one of our group tours privately or have a large group or event you need help organizing?
Connect direct with the supplier of services.
We own and operate activity, transportation and destination management companies.

Phone Locally: (403) 760-7629
North America Toll Free: 1 (800) 496-9958
email: groups@discoverdm.com

Open Hours: 8:30am until 5:00pm, Monday to Friday

Contact Us

Downtown Banff Store

Sundance Mall
215 Banff Avenue

Head Office

147 Eagle Crescent
Banff, Alberta